1. Ask yourself....do you really need to be there? If you can find an exit, or just avoid the irrational person....take this step first.
2. If you stay? Go to de-escalation first. Keep your tone neutral, maintain steady body language, and avoid taking their behavior personally.
3. Logic versus counter-logic? If they are giving some opening to TALK....offer some logical points to dissolve the irrational point.
4. LISTEN, before getting full-up engaged. Maybe around the ten stupid things they said....there's one single fact that matters.
5. If irrational to the point of violence....put some space between you two....but prepare yourself to beat the crap out of the person (even if a lady). Keep it in your mind....it's nothing personal, and most folks after a good threshing....will have a fear of being irrational around you a 2nd time.
No comments:
Post a Comment